Contact Us
Connect with Our Peptide Experts. Dedicated support for R&D inquiries, wholesale partnerships, and order assistance. We typically respond within 24 business hours.
Business Hours
8:00 AM – 2:00 AM (HKT)
Available almost around the clock for our global researchers.
Fulfillment Center
REVOLIX TECHNOLOGY CO. LIMITED
UNIT 1406B 14/F THE BELGIANBANK BLDG NOS 721-725 NATHANRD, HONG KONG
UNIT 1406B 14/F THE BELGIANBANK BLDG NOS 721-725 NATHANRD, HONG KONG
Global dispatch center for safe, secure logistics.
Support Center
Tailored Solutions for Your Research
Select your inquiry type below to ensure your message reaches the right department. Our specialists are ready to provide the technical data or pricing you need.
- Guaranteed 24H Response
- Direct Laboratory Access
What Happens Next?
01. We review your requirements instantly.
02. A specialist is assigned to your case.
03. You receive a detailed quote or technical answer within 24 hours.
Frequently Asked Questions
Find quick answers to common questions about our peptide purity, global shipping, and wholesale partnerships.
What is the purity of your peptides, and do you provide third-party testing?
We guarantee a minimum purity of 99%+ for all our peptides. Every single batch undergoes rigorous HPLC and Mass Spectrometry (MS) testing in our lab. A comprehensive Certificate of Analysis (CoA) and third-party testing reports are available to ensure absolute transparency and research safety.
Is there a Minimum Order Quantity (MOQ)?
For Individual Researchers (B2C): There is strictly NO minimum order quantity. You can order a single vial for your independent studies.
For Wholesale (B2B): We offer tiered bulk pricing for commercial labs and distributors. Please use the contact form above to request our wholesale pricing catalog.
Do you ship internationally, and how long does it take?
Yes, we ship globally from our dispatch center in Hong Kong. Most orders are processed and dispatched within 24-48 hours. Express international shipping typically takes 3 to 7 business days depending on your location and local customs clearance.
How can I apply for wholesale pricing or become a distributor?
We welcome partnerships with commercial entities worldwide. Simply select “Wholesale & Bulk Order” in the contact form above, provide details about your estimated monthly volume, and our dedicated B2B account manager will reach out with customized pricing tiers within 24 hours.
Do you offer custom peptide synthesis services?
Absolutely. As a direct-source manufacturer, our R&D lab is fully equipped for custom peptide synthesis. We can accommodate specific sequence requirements, modifications, and large-scale commercial synthesis. Contact us with your specific sequence and desired purity for a quote.
How should I store the peptides upon arrival?
Our peptides are shipped as lyophilized (freeze-dried) powder, which is highly stable at room temperature during transit. Upon receiving, we recommend storing the unmixed vials in a freezer at -20°C for long-term preservation (up to 24 months). Once reconstituted with bacteriostatic water, they must be kept refrigerated at 2°C to 8°C.
What payment methods do you accept?
For individual retail orders, we accept all major Credit/Debit cards through our secure checkout gateway. For B2B wholesale orders, we additionally support secure Bank Wire Transfers (T/T) and select Cryptocurrencies to facilitate large international transactions.
What is your return or delivery guarantee policy?
Due to the sensitive nature of research compounds, we cannot accept returns once the product has left our facility. However, we offer a 100% Delivery Guarantee. If your order is lost in transit or seized by customs, we will provide a one-time free reshipment to ensure your research is not interrupted.
Ready to Accelerate Your Research?
Browse our complete catalog of 99%+ pure research peptides, or discover our tailored wholesale solutions for your commercial lab.